New Pickup Procedures Begin October 1, 2026: What CPC Signs Customers Need to Know

At CPC Signs, we're always looking for ways to improve efficiency and provide a better customer experience. Beginning October 1, 2026, we're introducing a new pickup process designed to reduce wait times, improve order accuracy, and get you loaded and back on the road faster.

What's Changing?

To better serve our customers and keep operations running smoothly, all customer pickups will now be scheduled during designated pickup hours.

Sales Counter & Pickup Hours

Monday through Friday
9:00 AM – 2:00 PM

Please note that the sales counter will be closed outside of these hours.

How the New Pickup Process Works

1. Pickups Are Available from 9:00 AM to 2:00 PM

All customer pickups must occur during the designated pickup window. After 2:00 PM, our shipping dock and production team focus entirely on outbound freight and carrier shipments.

2. Watch for Your "Order Ready" Email

Once your order is complete, you'll receive an email notification letting you know it's ready for pickup. The email will include a convenient scheduling link so you can select the pickup time that works best for you. 

3. Schedule Your Pickup Before You Arrive

To keep traffic flowing and ensure your order is prepared when you get here, you'll need to select a pickup time slot before arriving. Orders cannot be released without a scheduled pickup appointment. 

4. Need It Today?

Orders placed in person are not available for immediate pickup. However, if you need your order the same day, emergency pickup service is available for an additional fee.

For the fastest service and no rush fees:

• Order online in advance
• Call ahead with your order
• Schedule your pickup once notified

We'll have your order built and waiting when you arrive.

Missed Your Pickup Time?

No worries. If you miss your scheduled pickup window, we'll send you a new scheduling link so you can select another convenient time.

Why We're Making This Change

By scheduling pickups, we can:

• Reduce customer wait times
• Improve order accuracy
• Prepare orders before arrival
• Keep our shipping and freight operations running efficiently
• Provide a faster, more organized pickup experience

Our goal is simple: get you loaded and back on the road faster.

Questions?

If you have questions about the new pickup procedures, please contact our team: 601-932-5854